Vacation Rental FAQs

Can I check in or out early or late?

Pacific Sunset Group — Wed, 06 Oct 2010 17:41:51 +0000

Check-in is at 3:00 p.m. and check-out is at 10:00 a.m. Please adhere to these times as there are no early check-ins or late check-outs without prior management approval.

What time is check-out?

Pacific Sunset Group — Wed, 06 Oct 2010 17:41:02 +0000

Check-in is at 3:00 p.m. and check-out is at 10:00 a.m. Please adhere to these times as there are no early check-ins or late check-outs without prior management approval.

What time is check-in?

Pacific Sunset Group — Wed, 06 Oct 2010 17:40:29 +0000

Check-in is at 3:00 p.m. and check-out is at 10:00 a.m. Please adhere to these times as there are no early check-ins or late check-outs without prior management approval.

What is the cancellation policy?

Pacific Sunset Group — Wed, 06 Oct 2010 17:39:45 +0000

In the event of cancellation, any monies paid shall be forfeited and may be refunded when and if the property is re-rented for the complete term of the agreement or portions thereof. We will make every effort to re-rent the property and to return those monies recuperated through re-rental providing the owner has not lost revenue. Security deposits, TOT, and cleaning fees are always returned. The $150 holding fee is always non-refundable.

How much is the cleaning fee?

Pacific Sunset Group — Wed, 06 Oct 2010 17:38:55 +0000

All units are subject to a cleaning fee: $75 for 1 bedroom units, $130-$140 for 2 bedroom units, $140 - $150 for 3 bedroom units, and $150 - $165 for 4 bedroom units.

When do I have to pay the cleaning fee?

Pacific Sunset Group — Wed, 06 Oct 2010 17:38:06 +0000

The cleaning fee is due with your balance.

Are there any additional fees?

Pacific Sunset Group — Wed, 06 Oct 2010 17:36:09 +0000

All rental stays under 31 days are subject to a transient occupancy tax, TOT, (10.5% of the total rent and cleaning fee).

Can I pay by check or credit card?

Pacific Sunset Group — Wed, 06 Oct 2010 17:34:50 +0000

We accept Visa, Master Card, American Express, Personal/Business Checks, Registered/Teller/Cashiers Checks, Direct Deposits and wire transfers.

Is there a security deposit?

Pacific Sunset Group — Wed, 06 Oct 2010 17:34:18 +0000

A $500 refundable security deposit applies for all units and will be returned within 30 days of check-out providing the property is returned in the same condition it was found.

When is my final payment due?

Pacific Sunset Group — Wed, 06 Oct 2010 17:33:35 +0000

In addition to the $150 holding fee, a reservation fee (30% of the total rent) is due 30 days from the contract date. The remaining balance is due 60 days before your stay.